Shipping policy

Myhotti Shipping Policy

Where we ship We currently ship to Australia, the United States, and the European Union 

Processing time Orders are processed within 1–2 business days of purchase, excluding weekends and public holidays. During high-demand periods (e.g. launches, sales), processing may take slightly longer — we'll notify you if there's a significant delay.

Shipping time: Other than pre-launch we have gone to the effort of moving product to each market to achieve a 1-3 day delivery time.

Delivery times are estimates and are not guaranteed, as they depend on customs processing and local courier networks.

Shipping costs Shipping costs are calculated at checkout based on your location and order size. 

Customs, duties, and taxes For international orders, you may be responsible for import duties, taxes, and customs fees charged by your country upon arrival. 

Order tracking Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your delivery.

Lost or delayed packages If your order hasn't arrived within the estimated delivery window, contact us at support@myhotti.com and we'll investigate with the carrier.

Incorrect address Please double-check your shipping address at checkout. We're not able to redirect packages once shipped, and re-shipment costs for orders returned due to an incorrect address may be passed on to the customer.